1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website
• Information about your computer and internet connection, including your IP address, operating system, and browser type

2.3 Third-Party Sources

We may also receive information about you from third parties, including:

• Business partners
• Subcontractors in technical, payment, and delivery services
• Advertising networks
• Analytics providers
• Search information providers

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To provide, maintain, and improve our services: Including to process transactions, send you related information, provide customer support, and respond to your requests, inquiries, and feedback
• To personalize your experience: Including to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our website, third-party sites, and via email or text message (with your consent)
• To carry out our obligations: Including to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
• For marketing purposes: Including to send promotional communications about our products, services, offers, and events
• For research and development: Including to develop new products and services and analyze the effectiveness of our services, marketing campaigns, and sales strategies
• For legal compliance: Including to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

4. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

• To subsidiaries and affiliates: For business purposes and to provide services to you
• To contractors, service providers, and other third parties: We use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
• To fulfill the purpose: For which you provide it
• For any other purpose: Disclosed by us when you provide the information
• With your consent: When you have provided your consent to share your information

We may also disclose your personal information:

• To comply with legal obligations: Including to comply with any court order, law, or legal process, including to respond to any government or regulatory request
• To enforce our rights: Including to enforce or apply our terms of use, terms of sale, and other agreements, including for billing and collection purposes
• To protect our rights and safety: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers, or others

5. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

5.1 Access, Correction, and Deletion

You may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete personal information
• Request deletion of your personal information

5.2 Data Portability

In some circumstances, you may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit this data to another service provider.

5.3 Objection and Restriction

You may have the right to:

• Object to the processing of your personal information
• Request restriction of processing of your personal information

5.4 Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

5.5 Exercise Your Rights

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We may need to verify your identity before fulfilling your request.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.

7. Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

8. Children's Privacy

Our website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to the website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this website or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Specifically, our website servers are located in [Country], and our third-party service providers and partners operate around the world. This means that when we collect your personal information, we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy. These include implementing the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and third-party service providers and partners, which require all parties to protect personal information they process from the EEA in accordance with European data protection law.

10. Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated and notify you by email to the primary email address specified in your account.

The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.

11. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: